Frequently Asked Questions

Everything you need to know about shopping with Estella Collection

What is your standard shipping timeframe?

We offer standard shipping which typically takes 3-5 business days within the continental US. International shipping times vary by location, generally arriving within 7-14 business days.

How do I return an item that doesn't fit?

We accept returns within 30 days of delivery. Items must be in their original condition with tags attached. Simply visit our Returns Portal to generate a prepaid shipping label.

What materials are used in Estella Collection garments?

We prioritize premium, sustainable fabrics including organic cotton, mulberry silk, and recycled polyester to ensure both luxury feel and environmental responsibility.

How can I track my order status?

Once your order ships, you will receive an email confirmation containing a tracking number and a link to our real-time tracking page.

Do you offer international shipping?

Yes, Estella Collection ships to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your destination.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.